Support & FAQ
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Frequently Asked Questions
What is Market 2day?
Market 2day is a mobile app, shopping and delivery service that brings local food to busy people using farmers markets as distribution points. We deliver to homes and to "Community Hubs". Community Hubs are places where people go to on a regular basis like workplaces, daycare centers, fitness communities etc.
Our goal is to expand the reach of Farmers Markets to grow and strengthen the local food economy. We want to both promote healthy eating habits and local sourcing of the food we consume. Our service is for people who would rather buy from small local food producers than large supermarket chains, but are too busy to make it to the farmers market.
Can I order from different markets?
You can order from any market that serves a zone that you where you want to receive delivery. Please note that different markets operate on different days and we always deliver directly from the market.
Contact us if you'd like to add your community as a pick up place or offer our service to your members.
There is no Community Hub convenient to me. What do I do?
You can order home delivery for a $10 delivery fee. Also consider recommending your office, your health center, or a place in your community to become a pick-up site. Just contact us at email@example.com
What’s a Community Hub?
A community hub is any place where community gathers. It can be a workplace, a condo complex. a health center, a school or any other similar place or building. Community Hubs receive discounted delivery and are also eligible for other community-based special offers.
Is this a subscription? Do I have to order every week?
We are NOT a CSA or a subscription meal plan. You can order whenever and whatever you would like.
Are you delivering to homes?
In certain areas we do deliver to homes for a higher fee. Although we use insulated bags, for home delivery we do request that customers leave coolers out for us so we can protect the quality of the food.
Is there a minimum order?
Minimum orders will vary by market.
Do we need to purchase Market 2day bags?
No, but we are expecting customers to bring them back the next time they order, so we can wash them and reuse them. This is the best thing for the environment!
Is Market 2day Local or Regional? What’s the difference?
Anything that is grown within 100 miles is considered local. Anything above that is "regional". Anything that is "Regional" will need to go into some kind of storage before it is distributed to the customer. With Market 2day, product literally goes from the farmer to you, the customer on the same day.
Quick PSA: pay attention to misleading advertising, especially in large grocery stores. For example, we've seen "local" blueberries in the Boston area that were grown in New Jersey.
How are food prices determined?
All the vendors charge and receive the same price as if they do at the farmers market.
Market 2day adds a small shopping fee (on average of 10% of the price). This fee covers the shopper, the packaging, customer service and all our overhead,
Why does buying local food matter anyway?
Buying local has so many advantages over traditional grocery stores!