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FAQs
New Dashboard and Marketplace
Why is Market2day doing this?
Our mission from Day 1 has been to grow the market for local food. In serving thousands of consumers since 2018, we have consistently heard a few things:
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People really want to buy local!
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Buying local takes a lot of effort - sometimes too much for a busy household
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Consumers want more options: delivery and pick up
We know that if consumers had a way to see all of the options for buying locally around them coupled with the convenience and predictability of online ordering, they would do it more often.
We realized we could build new capabilities on the Market 2day app to create a solution - so that’s what we’re doing!
How is the Market 2day app different from Square/Shopify/Barn2Door/Food4All any other ecommerce platform?
There are some great ecommerce platforms out there that many of you are familiar with. But none of them helps a customer find you based on where and when you are selling. This is fine if you are a business who does not move around as you sell with a sales address easily seen on Google.
But many farms and food businesses we work with connect with customers by selling directly to them at multiple farmers markets, farmstands invisible on Google Maps, or drop off points in neighborhoods far away from their official business address. Before Market 2day, there was no good way for a customer to find you unless they already knew you were there. We solve this problem.
In 2023 we don’t expect to replace your online store. But we can help you connect with new customers close to the places where you sell.
What is the cost for using the new Market 2day Vendor Dashboard?
Market 2day will charge a 2.5% transaction fee on credit card and gift card purchases. We also pass on Stripe credit card fees (about 3%).
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We are also working on an additional set of value-added features that will be available through a subscription soon. Stay tuned!
How do I get started?
If you don't have one already, create a Market 2day account.
Then send an email to support@market2dayapp.com. We’ll have a live conversation with you and help you get started and go live in the Digital Marketplace.
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